User Experience Community of Practice
About
The purpose of the User Experience (UX) Community of Practice (CoP) is to provide a collaborative forum for staff from CAUL Member institutions to engage in professional learning and share information related to UX practices that support user-centred decision-making across library functions. The CoP empowers academic libraries, regardless of their current UX stage or resources, to share insights and build professional UX knowledge and capability. By fostering this collective expertise, the group aims to help libraries better understand, design, and evaluate user experiences that truly benefit their clients. Through this collaborative approach, the CoP seeks to strengthen the library sector’s ability to create impactful and effective user experiences that meet the evolving needs of library users..
Objectives of the Community of Practice:
- Facilitate the exchange of ideas related to user experience practices in libraries
- Promote information sharing on UX strategies, tools, and methods
- Provide peer support for addressing challenges and enhancing UX initiatives
- Explore key issues and emerging trends in library user experience
- Discuss recent developments and best practices in UX design and evaluation
- Organise community-led training and professional development opportunities to strengthen UX knowledge and skills
Group operations
Membership
Membership is open to two members per institution, to be nominated by the institution.
How to join
To join the CoP please contact the Co-Convenors.
Meetings
In 2025, meetings will be held every second month. Check the CAUL Events page for information on upcoming meetings.
Convenors
Co-convenors are drawn from the Community of Practice Membership and support the general operation of the Community of Practice.
Charter
Download the Charter for the User Experience Community of Practice (pdf).